We ship within 3 days of the order being placed .
This depends on whether it is an " international or domestic order " please see international shipping for more details.
I t's mostly free, but sometimes it does cost a minor amount. Somewhere around $1-$2 for the shipping. So, in a sense, it's free but for certain countries, it might charge you a buck or two.
Premium Shipping is a bit faster and reliable than Standard Shipping in comparison. Most packages are delivered within 8-15 days with Premium Shipping which is comparable to DHL and FedEx shipping options.
The reason is that the seller hasn't shipped the product because they have run out of it or some mistakes with the tracking number occurred. The seller can cancel the order. In
this case Acapelaa administration will close the order and you will automatically get a refund.
No. Once you confirm order received, your order is complete. You are unable to open a dispute for the order. Therefore, please make sure you confirm order received only when you have received your product and are satisfied with its condition
An order status of 'Closed' usually means your order has been shipped to you. If you provided us with an email address at the time you ordered, you should also get a confirmation email with a tracking number at the same time.
You can only cancel an order before the seller ships it out. ... If an agreement is reached, the seller will not ship your order and the transaction will be cancelled automatically. You will receive your refund between 3 - 15 business days.
